When was your last IT Audit?
30 July 2022Outsourcing – Let Someone Else Take Care of Your IT, While You Focus On Your Business
8 August 2022Cost-cutting measures are constantly sought by businesses so that they can lower expenses and increase profits. The IT support budget often gets reduced due to budget constraints rather than being rationalised properly.
It comes from the age-old idea that IT support is like insurance, protecting your system only when something goes wrong. Businesses mistakenly believe that things rarely go wrong. It’s this attitude towards IT support that can cause problems for your business and do more harm than good. In fact, IT support has to be an essential part of every business as it brings a lot of value. To get the most out of IT operations, a one-time effort will not suffice.
Reasons having an IT Department is important
IT departments exist primarily to address problems when they arise. However, they shouldn’t just be reactive; there are many other important things they can do for you as well.
Managing cyber security
One of the most important roles of an IT department should be your cyber security. Applications and systems protection are taken care of by IT departments to make sure your company’s most delicate assets are protected.
You could be putting customer or client information at risk if your system is not protected. In the event of a cyber breach, this would be detrimental to your company’s reputation. IT departments protect your information as well as your reputation. A very hard thing to get back once it’s gone.
Network management
The IT support team can also manage the networking connections within your business. A simple setup of your networks can lead to a number of connectivity problems that, if not addressed promptly, could affect your business continuity. Thus, investing in IT support can help you avoid potential financial and reputational loss due to network issues.
Daily Maintenance and Storage
It is very important to keep your data safe by performing daily maintenance. Checking for weak points in network systems regularly allows you to stay proactive and prevent bigger disasters.
The amount of data generated by a company increases as it grows. Your IT department makes sure that your storage solutions and hardware grow with your business. IT departments have disaster plans and are prepared to work smart in the event of cyber attacks. A backup and recovery plan designed by them will get your business back on track after a disaster.
Keeping your Operating Systems Up to Date
Technology is always evolving. There is a new big thing emerging every year. Keeping up with your competitors requires you to be aware of all your options. The IT department is responsible for keeping your hardware and software up-to-date.
IT departments stay up-to-date on all trends and updates so that your operating systems will stay current.
The list goes on, but it’s fair to say your IT support should be a LOT more than insurance!
In our next article, we’ll look at outsourcing your IT support – what you should be looking for when considering a partner and why outsourcing should be something you seriously consider.
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