Case Studies

Find out how we help small and medium sized organisations achieve more with their IT.

Case Study - Karen Tatlow Garden Design

Introduction

Karen Tatlow Garden Design is a small company based in Lichfield, Staffordshire. Business owner Karen creates bespoke garden designs with a personal touch that resonates with your individual style and way of life. When it comes to IT, Karen realises the importance of having a professional, reliable and yet affordable IT platform and saw CloudHost could deliver on that vision.

The Story of Karen Tatlow Garden Design

Karen has always been creative … through dance in her earlier years and later studying architecture and interior design. She is also a professional make-up artist trained by Ruby Hammer from the TV series 10 Years Younger. This led her into the corporate world where she held national roles for some of the giants like Estee Lauder, Clarins and LVMH, devising creative business solutions.

Karen now has her own design studio at New Fulfen Cottage, nestled in the Old English Rose Garden, where she creates with her two dogs Rolo and Mars by her feet.

The Challenge

Before contacting CloudHost, Karen was struggling with being able to meet customer deadlines, wasn't able to run the latest design software as well as having duplicate file data in many locations.

Why Karen chose CloudHost

Karen found us on a popular online platform that connects professionals in their industry with people needing a product or service. The IT industry is heavily populated so we were up against some great competition however ultimately Karen chose us because of our credentials and our friendly yet professional approach to understanding and delivering on her needs.

How did CloudHost respond?

The first thing CloudHost did was discover the reason why Karen's computer was crawling at a snails pace. With a remote sharing session established CloudHost were able to look at system resources and processes running and able to determine that the amount of memory installed as well as CPU and hard disk specification was not fit for purpose in 2021. Two proposals were discussed about the potential for upgrading the components in her existing machine however with it being a 7 year old device it would be more cost effective to invest that additional money into a new device with secure cloud services.

The Results

Since working with CloudHost, Karen has taken taken up our Managed IT Support service along with Remote Clinics which allows us to pro-actively monitor and manage her network for faults before they're noticed by her. Karen has piece of mind that if she experiences any IT issue, she always has the knowledge and support of a CloudHost engineer on the end of a phone or email. If your company or organisation is looking for a professional, friendly and affordable IT company to work with then look no further than CloudHost Limited -

Call us today on 03333 44 6500.