Managed IT Services

Our expert team of engineers can help your business regardless of its size and no matter what your needs.

What are Managed IT Services?

Managed IT services enable organisations to outsource IT tasks to a provider such as CloudHost. These services can be used to lighten the workload of in-house teams, supplement teams that are unable to meet IT demand, or to replace in-house teams. Managed service providers (MSPs) are extremely useful for ensuring 24/7/365 coverage of IT duties and can contribute specialty knowledge or expertise that may not otherwise be available.

Managed IT services offer a wide range of remote and onsite IT, with responsibilities ranging from specific on-demand response to 24/7/365 coverage of IT duties. Organisations can leverage managed IT to reduce in-house IT workload or fill gaps left by existing IT roles and skills. These services are provided for on-premises IT, as well as for private, hybrid or public cloud infrastructure.
Having a tried and tested back up policy is key to maintaining critical systems operational. With our Cloud Backup service your Microsoft 365 tenant will be automatically backed up every day. The platform also allows for granular restore down to individual email messages, files and Team chats.
Our IT Consultancy partnership package is designed for organisations that may have an existing IT department but they are stretched and unable to provide the same care and service as a whole team can. We will act as your outsourced IT department and your internal team can either pass on or escalate any issues they're unable to assist your users with. We will also act as your strategic IT partner and can assist on any upcoming IT projects you may have.
Let us protect your business from internal and external threats with our dedicated SOC team. We spot common cybersecurity mistakes customers are making and educate users on how to avoid them coming under attack.
We can provide managed hosting packages for websites, remote desktop solutions, email, infrastructure as a service, desktop as a service and more. As part of our hosting platform we include domain registration, SSL certificates and FTP access.
Our managed IT support package is designed for businesses who don't have any existing IT staff or who have a member of staff looking after the IT but this not their speciality. We will become an extension to your business by servicing your users and resolving any issues they might have in a prompt and professional manner. CloudHost are looking forward to working with you and your business to form a long and fruitful relationship.
We're a Microsoft Cloud Solution provider so have expert knowledge in Microsoft 365 and it's associated platforms. We can take over billing and management of your tenant at competitive pricing. We also can provide solutions around the M365 suite and perform migrations.
As part of our IT Support and Consultancy packages you can bolt-on our onsite clinic package which as the name suggests, one of our dedicated onsite engineers will visit and carry out routine maintenance tasks as well as provide floor walking, helping staff members and provide training where needed.
Our remote clinics can be added on to our IT support packages and provide excellent value for money when it comes to making sure your on-premise devices are all in tip-top performance. We'll perform routine maintenance tasks which complement our managed support service.

As a Managed IT service provider we can reduce in-house overhead, increase IT efficiency, and improve uptime management.

Case Study - FREShh Group



FREShh! are a local progressive company based in Derbyshire and provide New Build cleaning services to the construction industry in the Midlands area.

We were approached by FREShh to take over the domain management, hosting of their website and provide ongoing managed IT Support.

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Case Study - Beacon Land Surveys



BLS are a professional Land Surveying company based in Staffordshire, covering all aspects of land surveys for a variety of clients throughout Staffordshire and the UK. 

We were approached by Beacon to take over the domain management, hosting of their website and provide a reliable email hosting platform.

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Case Study - Karen Tatlow



Karen Tatlow Garden Design is a small company based in Lichfield, Staffordshire. Business owner Karen creates bespoke garden designs with a personal touch that resonates with your individual style and way of life.

We were approached by Karen to provide some assistance with some slow computers.

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Case Study - PDCS



PDCS are a Programme, Project and Business Change Consultancy. They create and implement tailored operational toolkits and high performing teams to address your business change needs.

We were approached by PDCS to provide Managed IT Support, Website Support, Microsoft 365 and Cloud Backup for their growing organisation

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Benefits

  • Improve Staff Productivity.
  • Control Costs.
  • Quick Resolution of IT Issues.
  • Single point of contact for all IT requirements.

Features

  • Unlimited Support.
  • Proactive Monitoring of your network.
  • Staff Training & Upskilling.
  • Guaranteed Service Level Agreements.

Support

  • All technology supported
  • Automated updates & patching
  • 24/7/365 infrastructure monitoring
  • Packages to suit all customers and budgets.

Tailored packages to suit all budgets...

Get IT Support in the East Midlands

Standard

  • Unlimited Desktop Support 9-5
  • 3rd Party Patching & AV
  • Remote Management & Monitoring
  • Priced per user, per month
Call for pricing
Get IT Support in the East Midlands

Premium

  • Unlimited Desktop Support 9-5
  • Network & Server Support
  • 3rd Party Patching & AV
  • Remote Management & Monitoring
  • Priced per user, per month
Call for pricing
Get IT Support in the East Midlands

Elite

  • Unlimited Desktop Support 24/7
  • Network & Server Support
  • 3rd Party Liaison Support
  • 3rd Party Patching & AV
  • Remote Management & Monitoring
  • Priced per user, per month
Call for pricing

We're partnered with the best in industry

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